G123 Terms & Conditions – Complete Guide for Malaysian Players

By registering, logging in, or using any part of the g123 platform — including the website, mobile app, and related services — you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you are advised not to use the g123 platform. Continued use following any amendments to these terms will be considered acceptance of the changes.

G123 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. The latest version will always be available on this page, with the date of the last update shown at the top of the document.

To register and use the g123 platform, you must meet the following eligibility requirements:

• Aged 18 years of age or older on the date of registration.
• A real individual — not a company, business entity, or automated bot.
• Not residing in a region or country where the use of this platform is prohibited by law.
• Have never had a g123 account previously suspended or terminated for breaching our terms.

Each individual is only permitted to register one g123 account only. This applies even if you use a different device, email address, or payment method. If g123 identifies multiple accounts belonging to the same individual, g123 reserves the right to suspend all associated accounts and to withhold or return any balances at our sole discretion.

During registration, you are required to provide truthful, accurate, and complete information. Any false information, particularly regarding identity and age, may result in your account being immediately suspended and any pending winnings forfeited.

G123 accepts deposits via the following Malaysian local payment methods only. All transactions are in Malaysian Ringgit (MYR):

G123 does not charge any processing fees for deposits. However, your e-wallet provider or bank may impose their own charges, which are beyond our control.

All deposits must come from an account or payment method registered in your own name. Deposits made through another person's account are prohibited and may result in funds being held pending verification.

Withdrawals on g123 are processed back to the same payment method used for the deposit. If multiple deposit methods have been used, withdrawals will be processed in order of deposit, starting with the most frequently used method.

• Minimum withdrawal: RM50 per transaction.
• Daily withdrawal limit: subject to your VIP tier (Bronze: RM5,000 / Silver: RM10,000 / Gold: RM20,000 / Platinum: RM50,000 / Diamond: No limit).
• Processing time: 5–15 minutes for standard withdrawals; up to 24 hours for amounts exceeding RM20,000 (subject to KYC review).

G123 reserves the right to delay or withhold withdrawals for security review, identity verification, or investigation of suspected fraudulent activity. In such cases, our team will reach out to you via your registered email address.

G123 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to wagering requirements as stated in the respective promotion terms. The general conditions governing bonuses are as follows:

• Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Bonuses may not be withdrawn as cash until all wagering requirements have been fully met.
• Bonus wagering requirements typically range from 20x to 40x the bonus amount, depending on the type of promotion.
• G123 reserves the right to void bonuses obtained through dishonest means, including the use of multiple accounts or suspicious betting patterns.
• Seasonal promotions (such as EPL, Malaysia Super League, Thomas Cup badminton, or e-sports promotions) have a limited validity period, which is clearly stated in each promotional announcement.

Any changes to ongoing promotion terms will be announced on the g123 platform with reasonable prior notice. Please check the Promotions regularly for the latest updates.

The g123 platform offers a wide range of game categories, including Live Casino (baccarat, blackjack, roulette, dragon tiger, sic bo), slots, digital lottery (4D, Toto, scratch cards), Sports Betting (EPL, Malaysia Super League, badminton, e-sports), and match odds.

Game-specific rules are available within each game's interface. In general, the following conditions apply to all games on g123:

• All game outcomes recorded by the g123 system are final.
• In the event of a technical disruption during gameplay, any affected rounds will be voided and the corresponding bets returned to the player.
• G123 reserves the right to void any bet placed after the designated cut-off time, even if the system indicates that the bet was accepted.
• The use of automated software, bots, or any technological tools to manipulate gameplay is strictly prohibited and may result in immediate account suspension.

You are solely responsible for keeping your g123 account login credentials secure, including your username and password. g123 advises you to:

• Use a strong, unique password that you don't use on any other platform.
• Enable two-factor authentication (2FA) in your account security settings.
• Not sharing your login credentials with anyone, including family members.
• Log out of your account after each session on a shared device.
• Report any suspicious activity to the g123 support team promptly.

G123 shall not be liable for any financial loss or disruption arising from your failure to safeguard your account, including instances where your password has been used by an unauthorised party.

G123 is deeply committed to the well-being of our players. A range of responsible gaming tools is available within your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss amount over a specified period.
• Session Time Limit: Set a time limit for your gaming sessions.
• Cool-Off: Suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Close your account for a period of 6 months to 5 years.

For more information on responsible gaming and support resources, please visit the Responsible Gaming us. Remember: Never bet more than you can afford to lose. Play for entertainment, not as a source of income.

G123 reserves the right to suspend or terminate your account without prior notice in the following cases:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, including hacking, system abuse attempts, or payment fraud.
• Opening multiple accounts by the same individual.
• Providing false information during registration or the KYC process.
• Any activity suspected to involve money laundering.

You may also request account closure at any time by contacting the g123 support team. Any remaining balance will be returned to you once all conditions have been met, within 5 working days.

The g123 platform is provided "as is" without any express or implied warranties. g123 does not guarantee that the service will be entirely uninterrupted or error-free, though we strive to maintain maximum system availability.

To the extent permitted by applicable law, g123 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform, including loss of profits, loss of data, or business disruption.

These Terms & Conditions are governed by applicable law. Any disputes arising in connection with these Terms & Conditions shall first be addressed through g123's internal dispute resolution process before any legal action is pursued.